Frequently Asked Questions

Do you provide free estimates?

Yes — we provide free in-person consultations for winter services and routine spring, summer, and fall maintenance programs. We visit your property to review scope and provide accurate pricing for seasonal services.

For larger excavation, grading, drainage, or complex site work projects, a formal on-site assessment may be required. Assessment fees apply for larger project evaluations and will be clearly communicated in advance.

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What is the difference between a consultation and an assessment?

Free In-Person Consultation
Used for seasonal maintenance and snow services. We review your property, discuss scope, and provide pricing for routine service programs.

Project Assessment (Fee-Based)
Required for larger excavation, grading, drainage, or complex site work projects where detailed evaluation, planning, and measurements are necessary.

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Are assessment fees applied to the project?

For larger excavation projects requiring an assessment, fees may be credited toward the project if work moves forward. Details are discussed prior to scheduling.

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What areas do you service?

Simpson Site Services is based in Pittsfield, NH and serves Central New Hampshire, including:

• Pittsfield
• Epsom
• Bow
• Concord
• Chichester
• And surrounding communities

If you are unsure whether we service your location, contact us to confirm availability.

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Are you insured?

Yes. Simpson Site Services operates with appropriate coverage for residential and commercial projects and plowing.

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What types of excavation projects do you handle?

We provide:

• Grading & leveling
• Shed and precast pier preparation
• Driveway extensions and improvements
• Drainage corrections
• General site preparation

If your project is not listed, contact us to discuss your needs.

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How do I know if my property needs regrading?

Signs your property may require regrading include:

• Standing water after storms
• Water pooling near foundations
• Uneven or settling surfaces
• Erosion issues

Proper grading helps protect structures and improve long-term drainage performance.

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What causes drainage issues in New Hampshire?

Common causes include improper slope, compacted soil, heavy seasonal runoff, and freeze-thaw cycles.

Addressing drainage issues early helps prevent structural damage and surface deterioration.

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Do you offer seasonal service agreements?

Yes. We offer structured seasonal agreements year-round for both residential and commercial clients.

Seasonal agreements are available for:

• Spring property services
• Summer routine maintenance
• Fall seasonal services
• Winter snow & ice management

Seasonal programs provide:

• Reliable scheduling
• Priority service
• Clear scope expectations
• Predictable billing options
• Consistent property maintenance throughout the season

Structured agreements allow property owners and businesses to plan services and budget appropriately rather than coordinating individual visits throughout the year.

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Why choose a seasonal agreement over one-time service?

Seasonal agreements provide continuity, priority scheduling, and predictable billing.

For winter services, seasonal contracts ensure reliable storm response and eliminate fluctuating per-storm costs.

For spring, summer, and fall services, structured agreements ensure consistent property upkeep without needing to schedule each visit individually.

Year-round planning improves efficiency, accountability, and overall property performance.

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How do your seasonal programs work?

1. Free In-Person Consultation
We begin by visiting your property to review service needs and define scope.

For larger excavation projects, a formal assessment may be scheduled to evaluate grading, drainage, and site conditions.

2. Defined Scope of Work
We outline the services included for the season, including service frequency, property areas covered, and (for winter) storm response triggers.

3. Seasonal Agreement
Once scope and pricing are confirmed, a seasonal agreement is established. This secures priority scheduling and consistent service throughout the season.

4. Scheduled Service & Monitoring
Spring, summer, and fall services are performed on a routine schedule as outlined in the agreement. Scheduling may be adjusted as needed due to weather conditions to maintain service quality.

Winter agreements include active storm monitoring and response based on defined triggers.

5. Predictable Billing Options
Seasonal agreements offer structured billing options:

• Monthly billing throughout the season
• Pre-season payment options

This allows property owners and businesses to plan expenses in advance rather than manage fluctuating one-time charges.